Earlier this week, Apple released the first major update of the iOS 10 series, which brought huge improvements, including the much-anticipated Portrait mode for the iPhone 7 Plus and a critical security patch. However, the euphoria around the new update didn’t last long, as many Apple device owners who upgraded to the latest iOS 10.1 noticed that the sensitive information in their Health app got erased without warning. Based on the number of comments on the Apple support forum, this issue is not isolated; it’s quite widespread.
Here are a few complaints posted on the Apple Support page:
I recently updated my phone to iOS 10.1, but when I go to my Health app, all the data is missing, and I cannot even open the recent activity; I am greeted with the spinning icon. I am running iOS 10.1 on iPhone, so Dantheman2409 said. I, too, have the same problem. Upgraded from 10.0.3 to 10.1 health data lost,” Matheson Farook said.
Is there a way to fix this issue?
Some tech-savvy users tried to restore it by resetting the health stat in favorites, but the switch is said to be instantly turned off. Also, if they try to export data, the Health app crashes into the home screen. As of now, there is no temporary solution to fix the glitch. Should Apple device owners without upgraded to iOS 10.1 wait or proceed with installation? So far, Apple has not made any official comment about health app data getting erased. It is advisable that the owners who haven’t installed a health app can go ahead with iOS 10.1 installation. It contains a significant security update that prevents phishing from hackers. Others who maintain health records on iPhones are advised to wait a few more days to see if Apple releases any software patch. Those who have already installed the iOS 10.1 update and lost the health app data have no choice but to wait for the new update, most probably iOS 10.1.1.
