Mac

Mac Evernote user? You may have lost some data

1 Mins read

Evernote has confirmed in an email sent out to its users that a serious bug in some versions of its Mac OS app has resulted in “a small number” of users losing their data. Evernote says the bug is causing images and attachments to be deleted in the email, though text remains unaffected. Good news for anyone who only uses text, less great for anyone whose text requires images for context.

Not every Evernote Mac user is experiencing the bug as it only appears in the version of the software released in September and, less frequently, the versions released since June. Even within these versions, the glitch only appears to be triggered “under specific conditions” of use, such as skimming through a large number of notes.

Data

Buggin’ out

Evernote recommends all of those who receive the warning email immediately update to version 6.9.1, released in October, to avoid losing their data. You can update the latest version from within the app by clicking on the ‘Check for Updates option in the ‘Help’ section, through the Mac App Store, or even through the Evernote website itself.

For those who have already lost data, Evernote says it has tried to implement a solution to restore it, but unfortunately, it’s not been possible to restore all attachments automatically. In this case, Evernote is suggesting there’s a possibility of accessing these lost attachments through the note history feature in its Premium service, Add Crazy.

Not every user affected by the issue is signed up to use the service’s premium paid version. In light of this, the company has decided to offer all affected users a year of free access to Evernote Premium to give them a chance of getting their data back.

READ ALSO : 

The bug might have only impacted a small number of Evernote’s users, but it’s still not great for the company. Considering many people use the note-taking app to store important information related to their work and education, the knowledge that there’s even a risk of data loss could easily drive them towards another service with a stronger reputation.

661 posts

About author
Spent 2001-2004 buying and selling robots in Bethesda, MD. Spent several months working with tinker toys in the UK. Won several awards for selling teddy bears on Wall Street. In 2009 I was developing strategies for sausage in Prescott, AZ. Once had a dream of supervising the production of corncob pipes for no pay. At the moment I'm creating marketing channels for magma for the government. Communicator. Beer lover. Social media advocate. Travel guru. Pop culture evangelist. Entrepreneur.
Articles
    Related posts
    Mac

    Should You Believe the Mac Ads? Is Mac Really Better Than PC?

    4 Mins read
    Going through high school and college with a PC became frustrating for me, even a tech-savvy user. I constructed PCs for friends,…
    Mac

    What Is The Best Way To Run Windows 7 On Mac?

    4 Mins read
    When you’re using a Macintosh and need to run Windows applications, what is the pleasant manner of running Windows 7 on Mac?…
    Mac

    Mac Or PC

    4 Mins read
    For the longest time, people could stroll into a laptop, save and purchase a PC because that is what anybody else appeared…

    Subscribe to our mailing list to receives daily updates direct to your inbox!